Privacy Policy — tk7971 Casino & Sportsbook

tk7971 collects personal information from players in order to operate the Platform, verify player identities, process financial transactions, and comply with applicable legal and regulatory obligations. We collect only the information that is reasonably necessary for these purposes. The categories of personal data we may collect are described below.

Registration and Identity Data

When you create a tk7971 Account, we collect the following information directly from you:

1. Full legal name as it appears on your government-issued identity document.
2. Date of birth, used to verify that you meet the minimum age requirement of 18 years.
3. Residential address, including district, city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), and postal code.
4. Mobile phone number registered in Bangladesh, used for account verification and two-factor authentication.
5. Email address, used for account communications, transaction confirmations, and support correspondence.
6. Username and encrypted password chosen at registration.

Identity Verification (KYC) Documents

In order to process withdrawals and comply with Know Your Customer (KYC) obligations, tk7971 may request copies of the following documents:

1. A government-issued photo identification document such as a National Identity Card (NID) or valid passport.
2. Proof of residential address such as a recent utility bill, bank statement, or official correspondence dated within the past three months.
3. Proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad wallet showing the registered mobile number).

Financial Transaction Data

When you deposit or withdraw funds via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported Bangladeshi payment method, we collect and retain records of:

1. Transaction amounts in Bangladeshi Taka (৳).
2. Transaction reference numbers and timestamps.
3. Payment method identifiers (e.g., the last four digits of a card, or a masked mobile wallet number).
4. Deposit source and withdrawal destination method identifiers.

Technical and Usage Data

When you access and use the tk7971 Platform, we automatically collect certain technical information through server logs and analytics systems, including:

1. Internet Protocol (IP) address and approximate geolocation derived from IP data.
2. Browser type, version, and operating system.
3. Device type (desktop, mobile, tablet) and screen resolution.
4. Pages visited, session duration, click-path data, and feature usage patterns.
5. Referral source (the URL or channel through which you arrived at tk7971).

tk7971 processes your personal data for specific, clearly defined purposes. We do not use your data for any purpose incompatible with those disclosed at the time of collection. The following table summarises the primary purposes for which we process your personal information and the legal basis for each processing activity.

Marketing Communications

tk7971 will only send promotional emails, SMS notifications, or push notifications to players who have explicitly opted in to receive such communications. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your Account settings or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before that withdrawal, and does not affect your ability to use the Platform.

tk7971 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We may, however, share your data with carefully selected third parties in the following limited circumstances, each of which is necessary for the operation of the Platform or the fulfilment of a legal obligation.

Payment Processing Partners

To process deposits and withdrawals, tk7971 shares relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partnered Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers process your financial data strictly for the purpose of executing the requested transaction and are bound by their own applicable data protection obligations.

Game Technology Providers

tk7971 integrates games and live dealer services from third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A player's Account identifier and session token may be shared with these studios for the purpose of launching and recording game sessions. These studios do not receive full personal identity data and process session data under contractual data processing agreements with tk7971.

Legal and Regulatory Disclosure

tk7971 may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, legal process, or in order to protect the rights, property, or safety of tk7971, its players, or the public. Where legally permissible, tk7971 will notify the affected player of such a disclosure requirement.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of tk7971, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified via their registered email address prior to any such transfer, and the receiving entity will be required to honour the commitments set out in this Privacy Policy.

tk7971 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session state, remember your preferences, and gather anonymised analytics data that helps us understand how players use the site. A cookie is a small text file placed on your device by your web browser when you visit the tk7971 website.

Types of Cookies We Use

Managing Your Cookie Preferences

You may configure your browser to refuse, delete, or alert you to the placement of cookies at any time. However, please note that disabling essential cookies will impair core Platform functionality, including the ability to log in to your tk7971 Account. Instructions for managing cookies are available in the help documentation of your browser (e.g., Google Chrome, Mozilla Firefox, Samsung Internet, or any other browser commonly used on Bangladeshi mobile devices).

tk7971 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly in line with industry best practices.

Security Measures

1. SSL/TLS Encryption: All data transmitted between your browser and the tk7971 servers is encrypted using 256-bit Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols. You can verify this by checking for the padlock symbol in your browser address bar when visiting https://tk7971.com.
2. Password Hashing: Account passwords are stored using a one-way cryptographic hashing function. tk7971 does not store or have access to your plain-text password at any point.
3. Access Controls: Access to player personal data is restricted on a strict need-to-know basis. Only authorised members of the tk7971 operations, compliance, and customer support teams may access personal data, and only to the extent required for their role.
4. Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA via their registered Bangladeshi mobile number. This provides an additional layer of protection against unauthorised access to your Account.
5. Penetration Testing: The Platform undergoes regular security assessments to identify and remediate potential vulnerabilities before they can be exploited.

Data Retention Periods

tk7971 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by applicable law. The following general retention periods apply:

1. Account and identity data is retained for the duration of the active account relationship, and for a minimum of five (5) years following account closure, in order to comply with anti-money laundering record-keeping obligations.
2. Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
3. Support correspondence is retained for three (3) years from the date of each communication.
4. Technical and usage logs are retained for up to twelve (12) months in identifiable form, after which they are anonymised or deleted.

As a player on the tk7971 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the tk7971 support team in English at [email protected] with the subject line "Data Rights Request". tk7971 will respond to all valid requests within thirty (30) calendar days of receipt.

1. Right of Access: You may request a copy of the personal data that tk7971 holds about you, along with information about how that data is being used and with whom it has been shared.
2. Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. For security reasons, changes to core identity data (name, date of birth) may require supporting documentation.
3. Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (see Section 5). Note that active accounts with a positive real-money Balance cannot be deleted until the Balance has been withdrawn.
4. Right to Restrict Processing: You may request that tk7971 restrict the processing of your personal data in certain circumstances, such as during an investigation of a data accuracy dispute.
5. Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV).
6. Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of tk7971's legitimate interests, though tk7971 may be required to demonstrate compelling grounds that override your interests.
7. Right to Withdraw Consent: Where processing is based solely on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The tk7971 Platform integrates services and technologies provided by trusted third-party companies in order to deliver a complete, high-quality gaming and sportsbook experience to players across Bangladesh. Each third-party provider is engaged under a contractual data processing agreement that obligates them to handle any player data they receive in accordance with the standards set out in this Privacy Policy.

The categories of third-party providers currently engaged by tk7971, together with the nature of the data they may process, are as follows:

1. Game Studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi): Receive anonymised session tokens and game-round identifiers to facilitate real-time game delivery. These studios do not receive full KYC data.
2. Payment Processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank): Receive transaction-specific data (amounts, reference numbers, masked account identifiers) to execute deposits and withdrawals.
3. Platform Analytics Providers: Receive anonymised usage and technical data to power Platform performance monitoring and user experience analysis. No personal identity data is shared with analytics providers in identifiable form.
4. Fraud Prevention and Security Services: May receive IP address data, device fingerprints, and anonymised behavioural signals to support detection and prevention of fraudulent activity on the Platform.

tk7971 does not permit any third-party service provider to use player personal data for their own independent marketing or commercial purposes. All third-party data processing is limited strictly to the service being provided to tk7971.

tk7971 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. The most current version of this Policy will always be published at https://tk7971.com/privacy-policy, with the effective date updated accordingly at the top of the document.

Where changes to this Policy are material — meaning they meaningfully alter the way in which your personal data is collected, used, or shared — tk7971 will provide advance notice to all registered players via the email address associated with their Account. The notice will summarise the key changes in plain English and will be sent at least seven (7) calendar days before the updated Policy comes into effect.

Your continued use of the tk7971 Platform following publication of an updated Privacy Policy constitutes your acknowledgement of, and agreement to, the revised terms. If you do not agree with any material change to this Policy, you should cease use of the Platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the tk7971 data support team in English at:

Email: [email protected]
Subject line: Privacy Policy Query
Response time: Within 48 hours (Bangladesh Standard Time, BST UTC+6), 7 days a week.